Curtis Catering & Events (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website https://curtisevents.co.uk. This policy is designed to be clear and accessible, and to comply with applicable privacy regulations and Google Ads policies.

1. Information We Collect

We collect personal information in the following ways:

• Information You Provide Directly: When you use our contact forms, request a quote, or contact us through the Website, you may provide us with information such as your:

  • Name

  • Email address

  • Phone number

  • Event details (e.g., date, type of event, number of guests)

  • Dietary requirements or preferences

  • Other information you choose to share in your message.

• Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and browsing activity, including:

  • Log Data: Such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.

  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activity on our Website. This helps us improve our website and your experience. See the “Cookies and Tracking Technologies” section below for more details.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Improve Our Services:

  • To respond to your inquiries and requests for quotes.

  • To provide you with information about our catering services.

  • To personalise your experience on our Website.

  • To improve and optimise our Website’s functionality and user experience.

• Communication:

  • To communicate with you about your inquiries, bookings, or events.

  • To send you important updates or information related to our services (e.g., changes to our offerings).

  • With your consent, to send you marketing communications about our services, promotions, or special offers. You can opt-out of receiving marketing communications at any time (see “Your Privacy Rights” section).

• Website Analytics:

  • To analyse website traffic and usage patterns to understand how visitors use our Website and to improve its performance.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may engage third-party service providers to assist us in operating our Website, conducting our business, or serving you. These providers may have access to your personal information to perform tasks on our behalf, such as:

  • Website hosting and maintenance.

  • Email communication services.

  • Analytics providers (e.g., for website traffic analysis).
    We ensure that these service providers are contractually obligated to protect your personal information and use it only for the purposes we specify.

• Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government regulations).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies, such as:

• Cookies: Small text files that are placed on your device when you visit our Website. We may use cookies for:

  • Essential Cookies: Necessary for the basic operation of our Website (e.g., session management).

  • Analytics Cookies: To collect information about how visitors use our Website (e.g., which pages are visited most often, how users navigate the site). This helps us improve our Website.

Your Choices Regarding Cookies:

• Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. However, please note that if you disable cookies, some features of our Website may not function properly.

• You can also manage your cookie preferences through browser extensions or settings, if available.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:

• Using secure server infrastructure.

• Implementing technical and organisational security measures to protect data during transmission and storage.

• Restricting access to personal information to authorised personnel who need to know that information to process it for us.

Please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we have about you.

• Deletion: You have the right to request that we delete your personal information under certain circumstances.

• Objection to Processing: You have the right to object to the processing of your personal information in certain situations (e.g., for direct marketing).

• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.

• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable privacy laws.

7. Third-Party Links

Our Website may contain links to third-party websites, such as social media platforms (e.g., Instagram, Facebook). These third-party websites have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing them with your personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Material changes will be notified more prominently, such as through a notice on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

contact@curtisevents.co.uk

Thank you for visiting Curtis Catering & Events.